Privacy Policy

Last Updated: January 19, 2026

At hailadvocate.ca, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our roofing contractor directory service.

By using hailadvocate.ca, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

1. Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

• Full name
• Email address
• Phone number
• Property address
• Information about your roofing needs or hail damage
• Insurance claim details (if provided)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Location data (city/region level)

2. How We Use Your Information

We use the information we collect to:

• Connect you with qualified roofing contractors in your area
• Process and fulfill your quote requests
• Communicate with you about your inquiries
• Improve our website and services based on user behavior
• Send promotional materials (with your consent)
• Comply with legal obligations and prevent fraudulent activity
• Analyze trends to improve our directory and matching algorithms

3. How We Share Your Information

We share your information in the following circumstances:

With Contractors

When you request a quote, we share your contact information and project details with qualified roofing contractors who match your needs. You control whether you want to receive quotes from multiple contractors.

With Service Providers

We may share information with third-party service providers who assist us with website hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to protect your information.

For Legal Compliance

We may disclose your information if required by law, court order, or to protect our rights, property, or safety of our users.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your account information is protected by encryption, and we regularly review our security practices to ensure your data remains safe.

5. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict how we process your information
• Object to our processing of your information in certain circumstances

To exercise these rights, please contact us at the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.

9. Contact Us

If you have questions about these Terms of Service, please use our contact form.